1. Name, Company and Position Beth Carter, HR Manager for ComFrame Software Corporation, an NWN company.
2. Tell us about what you do there. NWN Corporation has more than 550 employees and was merged with ComFrame as recently as January 1st. In many ways I am still learning about my opportunities in the organization but I couldn’t be prouder of the degree of excellence and the number of achievements our company has credited to them. For example, NWN is a woman-owned company whose President is a former Harvard professor who received her first patent this year! She has established a management team that has accomplished a great deal to help our
customers solve business problems through technology.
3. What is your favorite part of your job? I have the pleasure of serving NWN employees as my own “customer base”. The most exciting aspect of my work is the integration of ComFrame’s team of technologists, which includes a talented group of Beijing employees, with NWN’s professionals.
4. How did you “get in to HR” and why? I started my career in HR working part time while I was still in High School. As a member of the HR team, I loved the concept of interacting with the entire workforce rather than just a small, perhaps isolated team, and was fortunate to work with a fast growing company where I was encouraged to accept as much responsibility as I cared to.
5. What advice would you give to the newbies trying to break into HR? Reach out to others in the industry with the goal of learning what you can from each of them rather than focusing on just getting a job. You will learn a great deal of important information and that first job will come as a normal outgrowth of your curiosity and enthusiasm about the technical aspects of the job. Also, maintaining close ties to your local SHRM chapter will ensure that you learn about entry level job openings as they occur.
6. What advice would you give to a person who is still “green” in HR? The most helpful aspect to anyone’s career is a successful mentor relationship. As your career progresses it is so important to have the guidance of someone more knowledgeable who is willing to devote their time to giving you advice about practical matters as well as technical ones. The second piece of advice I would give to the ‘green’ HR professional is to pursue their formal education. It’s certainly possible to get where you want to go without it, but I can’t overstate its value in giving you credibility in the beginning of your career. If you cannot make the time or financial commitment to get a Bachelor’s Degree or an MBA, the HRCI PHR (Professional in Human Resources) accreditation is an extremely affordable and well respected credential to have. You will attain a well rounded knowledge of the field (and proof that you have it!) and, by joining a local study group, you can widen your professional network and meet others at the same stage of their career that you can turn to for advice, recruiting assistance and even tips if you decide to pursue other opportunities.
7. What’s your career goal in HR? I would like to retire as Chief Administrative Officer of NWN---because I enjoy my coworkers but also because I miss our fading American tradition of working for the same company for many years and retiring there as well. I have worked in HR in federal contracting, consulting and software for healthcare claims payment but I would like to be successful at NWN and continue to work there until I retire.
8. How long have you been a member of BSHRM? 8 years
9. Are you actively involved in any of BSHRM’s committees or initiatives? Tell us about it. For the past two years I have taught (along with my co-instructor Kimberly Pruitt) both the Spring and Fall Labor/Employee Relations Module of BSHRM’s preparation course for the PHR/SPHR test. It has been the most satisfying professional experience of my career thus far. Kimberly has been an absolute treat to become friends with and the students have been so grateful and engaging that I always feel that I’ve gotten more than I have given! In addition, this spring I had the honor of participating in this year’s BSHRM Leadership Training Class. It has been great to participate as a student rather than a teacher and I have gained a tremendous amount of insight in a short amount of time.
10. Complete the following sentence… "I know the day is going to be a struggle when…." I have to spend the day laying off talented, hardworking people whom I respect.
11. What is the weirdest question you have ever been asked by a candidate or employee? “Can’t I wait and go to rehab after the weekend is over?”
12. What do you say to a candidate to politely turn them down for your position? I believe that you will make a great candidate for a role like this one when you have a few more years of experience.
13. What was the last book you read? Would you recommend it? Why? It was The Secret of Channel No. 5: The Intimate History of the World’s Most Famous Perfume and I would definitely recommend it. It covers 100 years of world history and is extremely entertaining—spanning a variety of topics including everything from perfume to social change and military history.
14. What is your favorite all time movie? Why? The cold-war classic comedy The Russians are Coming starring Carl Reiner and Alan Arkin because I can watch it over and over and laugh every time!
15. You’ve just been granted a wish and can invite four people from any time period in history to dinner. Who would you invite and why? For my first guest I would choose Truman Capote as he was a great novelist and raconteur. Second would be Tennessee Williams as he was Truman’s good friend and the greatest playwright of the 20th Century. My third choice would be Eleanor Roosevelt and, finally, my Uncle Nick who was a tail gunner during World War II and used the GI Bill to become a Doctor and practice medicine in his rural home county(Monroeville) after the war. I have missed him every day since his death.
16. What is your favorite way to spend the weekend? Why? Rafting. It’s exciting, something you can enjoy with friends, the scenery is beautiful and it’s not really dangerous.
17. You can take two things with you when you are stranded on a desert island. What do you take and why? For practicality, rations. For impracticality, Paul Newman in his prime.
18. Are you a cat person or a dog person? Definitely a dog person . . . a rescue dog, in fact!
19. What would you choose as your “last meal”? With no need to count calories or nutrients, I would choose a pasta dish covered with cream and cheese sauce. For dessert, See’s chocolates . . . lots!
20. What else does BSHRM need to know about you? I was a Member of SHRM’s North Alabama Board of Directors for 4 years.